Unlocking business value is crucial, but where do you start if you don’t know where to begin? While adopting innovative technologies can help, it’s not always the most significant changes that make the biggest difference. Advanced tools in construction can indeed support business growth, but truly understanding how your business operates holistically is where the real value lies. This is precisely what CCG has achieved recently.

CCG is a distinguished, family-run construction company with a rich history of success and a reputation for hands-on operational excellence. Known for its dedication to quality and reliability, CCG has grown significantly while maintaining the personal touch that sets it apart in the industry.

The construction industry has been slow to embrace digital workflows, often relying on manual processes supported by legacy systems and outdated infrastructure. CCG was no exception. However, what sets them apart is their commitment to gaining a profound understanding of their people and processes while ensuring a solid return on investment.

David Wyllie, managing director at CCG, advises: “As we continue to advance our digital transformation, our focus remains on understanding and enhancing the skills of our people. By investing in their development, we ensure that our new systems are not just implemented but fully integrated into our operations, driving efficiency and innovation across the board.”

A key part of this transformation has been CCG’s partnership with Valorem First. This collaboration has enabled CCG to leverage more expertise across its digital and technological transformation, ensuring that new systems are seamlessly integrated across the entire business.

Ricky Milliken, managing director at Valorem First, states, “Our partnership with CCG has been a cornerstone in their journey towards digital transformation. Working with their team, we’ve found solutions to meet their specific needs, ensuring that technology supports and enhances their operational excellence. This approach has allowed CCG to unlock true business value, driving sustainable growth and innovation in a fast-paced industry.”

The true value of any business begins with this approach. Technology, while powerful, isn’t a magic bullet; it’s an enabler that helps your business operate more efficiently. To unlock its potential, CCG has examined every aspect of its operations, identifying areas for improvement and ensuring that technology is implemented in a way that works with them.

New systems will not yield the expected benefits if the company has not assessed its overall digital maturity like CCG. By prioritising digital skills, evaluating processes, and ensuring that the culture is ready for change, CCG’s transition to advanced systems has been smooth and effective.

The importance of rethinking and adapting business processes to support new ways of working is often overlooked when it comes to technological implementation. It’s not just about installing the latest tech; it’s about creating an environment where these innovations can thrive. This holistic approach, focusing on people and processes, sets CCG apart in the construction industry, positioning it as a forward-thinking leader in digital transformation.

As David concludes, “By investing in technology, digitising core processes, and enhancing the digital skills of CCG’s employees, we have already realised an 8% increase in productivity across our staff base, with more to come in the forthcoming year.”

Valorem First is a sponsor of the upcoming Scottish Construction Summit. More information and tickets are available here.