The accounts lodged for CR Smith Glaziers (Dunfermline) Ltd, the company’s domestic sales business, show that it had an operating profit of £175,989 and profit after tax of £97,366.

In 2020, the company’s reported results covered a 16-month period to account for a four-month shutdown due to the pandemic. The latest figures cover a 12-month period which also included a partial close due to the pandemic. When compared on a pro rata basis, turnover is up 14.6%, operating profit is up 37.8% and profit after tax is up by 47.1%.

Throughout 2021, CR Smith continued to invest in the business, including £225,000 allocated to fixed assets, to reinforce its resilience against market turmoil.

Continued product development led to the launch of the latest iteration of its Lorimer range of windows and doors, while the introduction of new digital systems allowed the company to extend its reach and enhance its sales and design process.

These new design capabilities particularly helped CR Smith meet the increasing number of enquiries for sunrooms, orangeries and extended living spaces as customers reimagined their homes to suit changing lifestyles.

Responding to market demand, CR Smith also saw growth within its FIX business which answers calls from homeowners who have windows and doors from businesses no longer trading, or who prefer to repair their old windows rather than replace them.

The profits for 2021 have been added to the company reserves.

George Eadie CBE, director at CR Smith, said: “While economic conditions have remained tough, homeowners have been prepared to invest in their homes for more living space or to ensure the best possible energy performance with quality windows.

“Having worked hard to anticipate and deliver against this challenging market, we have seen turnover steadily increase. The careful management of our financial commitments and costs has meant that we are also able to invest healthy profits back into the business.

“We hold a strong position in the home improvements market and remain confident that the measures we have put in place will continue to support future growth.”