The news following huge growth over the last year, with notable developments and a proven track record in the South of England, East of England, Jersey, Scotland, Isle of Man and the housebuilder has recently expanded into Wales.

The survey is one of the largest of its type in the country with nearly 50,000 people who have recently bought a new build home completing it. It awards housebuilders with a ‘Star Rating’ based on responses to the question ‘would you recommend your builder to a friend?’. For Dandara to have been awarded the maximum 5 stars means that over 90% of its customers would recommend their homes to a friend.

Stewart Baseley, executive chairman of the Home Builders Federation said: “The survey results show that the industry is increasingly delivering very high levels of customer service. Achieving such high levels of customer satisfaction underlines the commitment of house builders to drive improvements through their businesses that deliver positive customer outcomes.

“With the imminent introduction of a new industry Consumer Code and a New Homes Ombudsman service, the industry is wholly focussed on making the further necessary changes to ensure it complies with the new demanding requirements. These should see further improvements in customer satisfaction levels moving forward and provide new build buyers with even more confidence in their builder and new home.

“To achieve a 5-star rating whereby over 90% of a builder’s customers would recommend them to a friend demonstrates the commitment of the company to its customers and is a significant achievement.”

Iain Innes, managing director at Dandara East Scotland, said: “To achieve a five-star rating for the second year in a row, after entering for the first time last year, is testament to the customer experience, build product and quality, which has been part of Dandara’s DNA for three decades.

“After huge growth and expansion in the last year alone, it is fantastic that our customers have once again recognised the company in this way as they ultimately sit at the heart of everything we do. We have big plans this year with many land acquisitions in the pipeline, and we look forward to continuing to build and sell five-star quality homes across Scotland.”