Awarded by the British Standards Institution (BSI), the ISO 41001 quality mark recognises a range of management practices including HFD’s approach to reducing its environmental impact, financial responsibility, building and facilities efficiency, and health and safety. The accreditation reflects the changing nature of the workplace and acknowledges HFD’s focus on sustainability, new technologies and its flexible response to occupiers’ needs and requirements. 

HFD currently manages a portfolio of 475,000 sq. ft. of offices on behalf of around 250 occupiers across Glasgow and Scotland’s central belt, including space at Strathclyde Business Park and Hamilton International Technology Park. HFD’s offering covers a range of services from security and landscaping to IT and connectivity.

The new facilities management standard adds to HFD’s existing accreditations, including ISO 9001 for quality management and ISO 14001 for environmental management. 

Rosemary Hill, managing director of HFD Offices, said: “We are committed to delivering the best service for our occupiers, and this latest accreditation reflects our drive for continuous improvement. The world of work is changing rapidly, and we recognise that occupiers need more flexibility and are placing greater importance on the environmental footprint of their operations - which are two major elements of the new ISO framework.

“Achieving globally recognised quality standards underlines our long-standing approach to efficiency, compliance and health and safety, and gives formal recognition to our range of management services. Through our serviced offices, we aim to support the development and growth of our occupiers by taking care of their facilities management and office needs, allowing them to concentrate on the day-to-day running and critical functions of their businesses.”