Two-thirds of SMEs are suffering from late payment, finds new IoD survey

James Sproule
James Sproule

Britain’s army of small and medium-sized businesses are being squeezed by companies failing to pay their invoices on time, according to a new survey from the Institute of Directors.

Two-thirds (66 per cent) of SME members of the IoD have had issues with getting timely payment of an invoice, with damaging knock-on effects on their plans for growth and managing their finances.

Late payment by one company pushes the problem down the supply chain, potentially affecting many more firms.



In a survey conducted between 24 November and 8 December 2014, 925 members of the IoD with fewer than 250 employees were asked about their experience of late payment.

Of those who had experienced problems (615 individuals),

Nearly half (47 per cent) said the main reason for late payment was excessively bureaucratic payments systems or overly complex terms and conditions. One in eight (12 per cent) said that payment had been delayed because the company being invoiced had changed the payment terms.

Only 5 per cent said the reason for late payment was a dispute over the invoice.



Half of SMEs who had issues with late payment said that it had forced them to change business decisions. 13 per cent were unable to grow their business as planned because of problems getting invoices paid, while 10 per cent said they had to reorganise their financing arrangements.

Over a quarter (28 per cent) said they had been compelled to delay payment to their own suppliers, showing that one failure can affect the whole supply chain.

The IoD sits on the advisory board of the Prompt Payment Code, a government initiative to tackle the problem of late payment. Signatories to the Code, including companies like Admiral insurance, Vodafone and Tesco, commit to paying suppliers on time, and deal with disputes fairly. The Code now has over 1,700 companies signed up, but this new survey shows the problem is still widespread.

James Sproule, chief economist at the IoD and member of the Prompt Payment Code advisory board, said: “Business is all about negotiation, and both sides of a deal want to get the most favourable terms, but when big companies deliberately delay payment it has serious consequences. Small and medium sized businesses employ over 14 million people in the UK, making up half of the economy, so it’s very worrying that late payment is a problem for so many.



“We urge those businesses who are pushing their suppliers too far to realise that the stability of an entire supply chain can be undermined by one firm failing to pay on time. The IoD will continue to work with government to push companies to sign up to the Prompt Payment Code, because it is simply not acceptable for late payment to be standard practice for many firms. If large businesses do not rethink their approach, the pressure for further political intervention, enforcing maximum payment terms or fines for late payment, will only increase.”

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