Business Repair and Contract Administration Manager – Govan Housing Association


Salary – £37,944 - £41,243

Govan HOME Team C.I.C is a new wholly owned subsidiary of Govan Housing Association. It is a Community Interest Company (CIC) and structured as a Company Limited by Shares (CLS) with Govan Housing Association as the only shareholder. The Govan HOME Team subsidiary was incorporated in May 2017. We are serious about turning our vision for our new subsidiary into reality and delivering excellent quality repairs, maintenance and environmental services that make a positive impact on people and communities. This focus really signals the future direction of the Govan Housing Association Group, one that is genuine about customer service, which is committed to ensuring that residents get the best possible deal and the highest quality products and services and importantly, puts our residents and the wider community central to everything that we do.

We are seeking to employ an experienced and highly skilled Business Repair and Contract Administration Manager to take forward the ambitious action plan and vision that we have for our Govan HOME Team subsidiary.

Reporting directly to the Deputy Chief Executive, you will be responsible for the day-to-day operational management and co-ordination of our service administration team within the Govan HOME Team, delivering a high quality service which meets customer aspirations and remains in line with the Group objectives and business plan. You’ll actively manage and monitor value for money, performance and quality standards, reviewing the effectiveness of our administrative functions and providing vital support to our contract management in order to promote continuous improvement and development. In doing so you will lead the delivery of an effective repair administration service in relation to planned, reactive, estate management and void maintenance contracts. You’ll collaborate closely with suppliers, colleagues and customers’, making sure that the service is delivered to standard, on time and within budget and continually developed to reach the potential.

You’ll be an experienced professional with extensive repair and maintenance contract administration experience and expertise in repairs and maintenance contract support within a multi-trade environment. To do the job well, you’ll also need excellent communication skills, organisational ability and a keen eye for detail. You will have a strong understanding of all repairs and maintenance administration functions and a desire to deliver high quality work, customer satisfaction and value for money.

How to Apply

To apply, please email to request an application pack or alternatively contact Violet Marshall, Corporate Services Officer, on 0141 440 6871.

Closing dates for applications is Monday 26 November 2018 (12 noon) and interviews will be held on Tuesday 4 December 2018.